Responsible Gaming
Gaming Should Be Entertainment
Live dealer casinos should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
In New Zealand, you must be 18 years of age or older to participate in online gambling and casino activities. We take age verification seriously and comply with all local gaming regulations. If you are under 18, please do not engage in gambling activities.
Warning Signs of Problem Gambling
If you recognise any of the following signs, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money intended for bills, rent, or essential expenses
- Hiding your gambling habits or lying about the amount you gamble
- Feeling anxious, irritable, or restless when not gambling
- Gambling for longer periods than intended
- Neglecting family, work, or other responsibilities due to gambling
- Borrowing money to fund gambling activities
- Experiencing relationship conflicts related to your gambling
- Failed attempts to reduce or stop gambling
- Using gambling to escape problems or negative emotions
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer the following tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the amount of money you're willing to lose in a session
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
- Session Time Limits: Set automatic time restrictions for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from an online casino
- Account Closure: Close your account permanently if needed
Use these tools proactively to maintain healthy gambling habits.
Support Organizations & Resources
If you're struggling with problem gambling, help is available. Here are organisations that provide support:
New Zealand
- Problem Gambling Foundation (NZ): Free counselling and support services for problem gamblers and their families. www.problemgambling.nz
- Gambling Helpline (NZ): 0800 654 655 (free phone line, 24/7)
International Resources
- GamCare (UK): Confidential support and advice. www.gamcare.org.uk
- GamStop (UK): National self-exclusion scheme for online gambling. www.gamstop.co.uk
- Gambling Help Online (Australia): Confidential counselling and support. www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): Evidence-based information and resources. www.responsiblegambling.org
- National Council on Problem Gambling (US): Resources and referrals. www.ncpgambling.org
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Health information and support. www.bzga.de
Need Help?
If you or someone you know is struggling with gambling, please reach out for help today. There is no shame in seeking support. Problem gambling is a treatable condition, and recovery is possible with the right assistance.
Contact the Problem Gambling Foundation (NZ) on 0800 654 655 or visit www.problemgambling.nz